First, tell us about you.

First Name:*
Last Name:*
E-mail Address:*
How long have you been a user of our products?*


Now, let us know how we are doing.

In your experience, has there been any change in the level of customer service quality since first becoming our customer?*

Please rate your satisfaction on the following statements, according to your experience with the person who assisted you.

My order was processed accurately.*
When I had a question, the Customer Service Rep answered my questions promptly.*
The Customer Service Rep was well versed about our products.*
The Customer Service Rep gave helpful tips regarding the details of my order and the products ordered.*
When the Customer Service Rep did not know the answer to a question, he/she researched the answer and responded back to me in a timely manner.*
When I made a change to my order, the change was processed quickly and correctly.*
The Customer Service Rep maintained a positive attitude and professionalism at all times.*
The Customer Service Rep demonstrated initiative and tenacity in resolving any problems encountered.*
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What is 4 + 4 ?