Survey

First, tell us about you.

Customer*
First Name:*
Last Name:*
E-mail Address:*
How long have you been a user of our products?*



 

Now, let us know how we are doing.

In your experience, has there been any change in the level of customer service quality since first becoming our customer?*
 

Please rate your satisfaction on the following statements, according to your experience with the person who assisted you.

 
My order was processed accurately.*
 
When I had a question, the Customer Service Rep answered my questions promptly.*
 
The Customer Service Rep was well versed about our products.*
 
The Customer Service Rep gave helpful tips regarding the details of my order and the products ordered.*
 
When the Customer Service Rep did not know the answer to a question, he/she researched the answer and responded back to me in a timely manner.*
 
When I made a change to my order, the change was processed quickly and correctly.*
 
The Customer Service Rep maintained a positive attitude and professionalism at all times.*
 
The Customer Service Rep demonstrated initiative and tenacity in resolving any problems encountered.*
 
To prevent spam, please tell us:
What is five plus six?*